Accomplishments

While I'm proud of all the successes listed on this page, I am a firm believer that the lowest divisible unit of contribution is that of your team. I hope this presentational style highlights that most of these successes belong to high-performing teams that I am proud to have been a member of.

Items are loosely ordered to balance recency alongside significance.

  • Bench Accounting Team Automate

    Built AI chatbot enabling customers to self-serve ledger categorization. Achieved 50% customer engagement and 98% accuracy on categorized transactions.

  • Automated ledger categorization of 30% of remaining monthly uncategorized transactions by deploying per-client ML models.

  • Earned Bench's Impact Award, celebrating "outstanding performance" and making a "huge impact toward achieving our mission".

  • Bench Accounting Team Initialize

    Streamlined Plaid sign-up funnel, resulting in a 56% increase in new customers opting-in to real-time transactions.

  • Created a workflow management tool in under a month, enabling our operations department to transition to decentralized teams.

  • cohabit.homes Solo maker

    Built application making it easy to plan, manage, and execute a professional home cleaning list.

  • Bench Accounting Training Team

    Created a communication training program for bookkeepers that outperformed learner-reported quality metrics by 24%.

  • Various organizations

    Lived in and led outdoor mountain trekking, canoeing, and climbing programs for youth on five continents.

  • Survival Academy, UAE Founding team

    Launched a new survival school in Ras al Khaimah in collaboration with the government tourism authority.

  • Planned, bolted, and provided first-year instruction for at-height elements and overnight programs.

  • YMCA-YWCA of Winnipeg Wilderness Program Department

    Managed a team of 20, overseeing complex logistics of 30 deep-wilderness programs covering over 100 weeks of outdoor tripping.

  • Zeal Adventure Founding instructor team

    Involved in building a new adventure travel company during its first three years of operation. Learned a lot from the businesses failure.

  • Institute of Outdoor Learning

    Earned the Accredited Practitioner status and Professional in Outdoor Learning designation.

  • Mountain Training Association

    Awarded the Mountain Leader and Rock Climbing Instructor qualifications 10 years below the average award earner age.

  • Department of Education

    Qualified as a teacher in the UK with a first-class PGDE.